FAQ’s

1. I would like to try your product(s) before I purchase. Where can I download your demos?
2.Where can I purchase your products?
3. Are your demos fully functional or do they have limited capabilities?
4. The serial number I received from you after purchasing on your website doesn’t seem to work. What should I do?
5. Do you offer educational pricing?
6. Do you have cross upgrade option from Windows to Macintosh version or vice versa?

Q1: I would like to try your product(s) before I purchase. Where can I download your demos?

A: You can download demo versions from Downloads page. Please submit the form and you will be redirected to the product download page.

Q2: Where can I purchase your products?

A: To purchase our products, please visit our Store. From there, simply choose the product you are interested in buying. If you are looking for upgrade products, please visit our upgrade store.

Q3: Are your demos fully functional or do they have limited capabilities?

A: FILTERi demo version will work as full version but it will expires after 30 uses or after 15 days. Xtream Path demo version could only preview each tools (tools applied will be undo).

Q4: The serial number I received from you after purchasing on your website doesn’t seem to work. What should I do?

A: Please make sure the following:
1) That you have typed the serial number correctly.
2) Note that the all letters are capitalized.
3) That the hyphen in the serial number is not missing.
4) That you haven’t accidentally typed the number “0″ instead of the letter “O”.
5) Make sure that there is no space anywhere.

Q5: Do you offer educational pricing?

A: Unfortunately, we don’t have an educational program.

Q6: Do you have cross upgrade option from Windows to Macintosh version or vice versa?

A: Yes, cross upgrade option is available. If you would like to use our plug-ins on different OS platform (Windows / Macintosh), please Contact Us for further inquiry, and please be sure to include your serial number and registered name. We offer special cross upgrade at discount price.

If your questions are not addressed here concerning our products or website, please contact our Technical Support.